Frequently Asked Questions

When do I get my tickets?

Livestream tickets:

From September, we are trialling a new system with Crowdfunder. As soon as you make your donation, you’ll receive an instant email with a code that you’ll need to enter on the eve of the performance.

Front- row tickets:

We send these out around 5pm on the Saturday of the performance.

I haven't had my ticket!

Please please check your spam or promotions folder. If you’re sure you haven’t had it then send us an email at funny at comedyatthecovid.co.uk or a tweet.

We’re a very small team of volunteers but will always try our best to get back to you ASAP. 

Where can I watch the show after it's finished?

We’ll keep a recording of the event live for 48 hrs after it finishes. Just use the same link and password you received in your email.

Is this family friendly?

Audience discretion is advised. This is a gig for adults in the main part, please expect strong language from the start.

Can I share my livestream link?

Please feel free to share the livestream link but consider making another donation to The Trussell Trust.

How do I access my 'front row' ticket?

You will receive an email on Saturday evening after 5pm containing a link to a live broadcast using the software Zoom.us. The software is free and available on any tablet, computer or smartphone. Please download in advance of 7pm Saturday so you are ready to go and ensure you have the latest version.

Can I share my 'front row' link?

We only have limited capacity for the ‘front row’ tickets so please don’t share your link with anyone else.

My 'front row' link is not working, what do I do?

Please keep trying the link and password provided. If you are still having issues then please watch using livestream link and let us know via twitter: @covid_comedy

What is the difference between making a 'donation' on Crowdfunder and buying a 'Livestream link'?

Everyone who makes a donation or purchases a ‘Livestream link’ will receive an email on Saturday after 5pm with details on how to watch the show.

Contact us if you need to!

© Comedy at The Covid Arms 2020